Lead, mentor, and develop a team of IT Engineers, including hiring, onboarding, and performance management.
Act as the final escalation point for complex IT Engineering and Helpdesk issues.
Drive implementation of strategic, systemic solutions to eliminate recurring issues and improve user experience.
Judi Health offers solutions for employers and health plans, including Capital Rx, Judi Health™, and Judi®. Together with our clients, they’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Perform day-to-day functions within the LMS such as maintaining the user database and assigning learning modules.
Provide technical support to the project, regional teams, and regional end-users, resolving technical queries.
Build and maintain strong relationships with stakeholders within your region.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. They support their people to make more impact, access more career opportunities, and play an active role in their local and professional communities.
Provide timely responses to customer service inquiries via product ticket system.
Collaborate with team members to provide resolutions to customer inquiries.
Identify recurring service requests and offer knowledge base articles or other solutions.
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries. They provide cloud-based software and services to help nonprofits and associations address challenges in engaging communities, simplifying operations, and growing revenue.
Deliver assigned operational and project commitments to clients, utilizing the entire client team as necessary.
Manage the integrity and security of clients’ data, servers, devices, and software, including systems like Active Directory, Office 365, and remote access solutions.
Provide exceptional client support, escalate issues appropriately, and maintain accurate documentation and timekeeping.
Resultant is an outcomes-focused consulting firm that helps clients use technology as a strategic asset and leverage data for better decision-making. With over 350 employees operating remotely and from offices across the United States, the company fosters a collaborative, client-partnered culture where teams solve complex challenges together.